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Tap DIY FAQs

About our webshop

You are able to collect Hanstrom boiling water taps and Sauben toilet seats from our Warehouse: Tap DIY, 16 Walkley Ln, Heckmondwike, West Yorkshire, WF16 0NB.

Firstly, you will receive an email confirmation. Orders usually are delivered next day if the order is placed before 12pm on a weekday. If you place an order over the weekend, you should get it by Tuesday.

If you haven’t received an order confirmation via email, there is a chance something may have gone wrong. Please contact us so we are able to get your order dispatched as soon as possible.

No, but we do accept all major credit cards and PayPal as payment methods.

Shipping costs £4.99 for orders under £99. Orders over £99 is Free for the UK only.

You can by PayPal or by Credit/Debit card.

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